Microsoft’s video editing software, Clipchamp, is currently facing widespread issues related to how it handles video aspect ratios during import and export. Many users have reported that videos, especially those recorded in vertical or portrait orientation, are being stretched or squashed into a landscape format, causing noticeable distortion. The problem appears to have emerged recently, possibly following a software update.
Users who previously relied on Clipchamp for seamless editing are now encountering this unexpected glitch. Even after manually adjusting the aspect ratio settings within the app, the distortion often remains. Reports have surfaced across Microsoft’s community forums and Reddit, indicating the issue is affecting a broad group of users rather than being an isolated bug.
The distortion has disrupted standard editing workflows for individuals using Clipchamp for everything from social media videos to professional content creation. One user noted that after weeks of flawless use, every video now imports in a distorted form, regardless of settings or file type. This reflects a growing frustration among users who depend on the software.
In response to user complaints, Microsoft support has offered standard troubleshooting advice. These suggestions include checking the project’s aspect ratio settings, ensuring the software is up to date, clearing cache and cookies, or reinstalling the app altogether. However, for many, these steps haven’t resolved the problem.
As the issue persists, some users suspect a deeper bug may be affecting how Clipchamp processes video files, particularly those with specific encoding characteristics like anamorphic formats. In many cases, while the preview in the editor may look normal, the exported version still comes out distorted, sometimes with added black bars or improper resizing.
To work around the issue, some users have turned to third-party software. One workaround involves using Handbrake, a free video processing tool, to remove anamorphic encoding from the original files before importing them into Clipchamp. While this method has shown some success, it adds another step to the workflow and doesn’t solve the core issue. It also requires reimporting all media, which Clipchamp treats as entirely new assets—making ongoing projects harder to update.
Interestingly, one user noted that older projects created before April 9, 2025, which had previously shown the same export issues, were suddenly working as expected by May 8, 2025. This change happened despite no visible version update, hinting at a possible server-side fix or a gradual rollout of a solution. Still, many users report that the problem remains unresolved on their end.
The situation continues to develop, and affected users are encouraged to share additional fixes or experiences. As of now, those impacted are left waiting for an official resolution while relying on workarounds to maintain their video quality.